IFM Innovators

Module III — Control and Communication Management

There’s no doubt that effective communication and full visibility are essential for seamless maintenance operations. In this dynamic industry, however, numerous stakeholders are involved — maintenance teams, facility managers, clients, suppliers, so… it’s easier said than done, right? 

In the previously mentioned survey conducted by the time the IFM Tour 2023 took place, 16% of the inquired indicated “communication and collaboration with stakeholders” as their main pain point in FM; 20% referred to the lack of visibility in asset monitoring and analysis; cost control and the need of specialised workforce were also pointed out.

It is still interesting to note that the “integration between multiple systems and platforms” was pointed out as the main control facilitator (18%).

The third module of Innovators Programme is designed to help you master your team and client management, whilst using data to track overall performance, towards a more integrated approach to maintenance.


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